Chiang Mai Apartments

Terms and Conditions

 

Check in/Check out

Check in time is at 2pm. If you arrive before this time Studio99 will do its best to accommodate you in your apartment as soon as possible.
Check out time is at 12:00 noon

Booking deposits

For weekly and monthly rates, deposit amounts will be retained as security against damages, unpaid electric bills and early check out. Deposits will be returned on check out. We require this amount in cash and the amount will be returned in cash on check out.

Occupancy

1 bedroom Apartments
1 Bedroom apartments contain 1 Large king size double bed and sleeps 2 people. Extra beds are available on request and charged at (500 baht/night or 2,000 baht/week) and will increase the accommodation to 3 Adults. Baby Cots are also available at 300 baht per night.
Maximum occupancy without extra bed: 2 persons (+ 1 child under 12 years old sharing parents bed)
Maximum occupancy with extra bed: 3 persons (+ 1 child under 12 years old sharing parents bed)

2 Bedroom Apartments
2 Bedroom apartments contain 1 Large King size bed and 2 twin single beds and will sleep 4 people in total. Extra beds are available on request and charged at (500 baht/night or 2,000 baht/week) and will increase the accommodation to 5 Adults. Baby Cots are also available at 300 baht per night.
Maximum occupancy without extra bed: 4 persons (+ 1 child under 12 years old sharing parents bed)
Maximum occupancy with extra bed: 5 persons (+ 1 child under 12 years old sharing parents bed)

Child policy – There will be no supplementary charge for child up to 12 years old sharing bed with parents’ max 1 free child per apartment. If an extra bed is required this will be charged at our standard extra bed charge (500 baht/night or 2000 baht/week)

Cancellation policy

For booking cancellations the deposit amount will be forfeited at the following rate

Daily rate
In advance of your stay - Amount equal to one nights stay
During your stay - you will forfeit the full amount for your booking period

Special Promotion rate
In advance of your stay - you will forfeit the full amount for your booking period
During your stay - you will forfeit the full amount for your booking period

Monthly rates
In advance of your stay - 20,000 Baht
During your stay - You will forfeit the full amount for your booking period and 10,000 baht

Weekly rates
In advance of your stay - 10,000 Baht
During your stay - You will forfeit the full amount for your booking period and 5,000 baht

Credit card refunds

Please note that credit card refunds will be made in the form of a credit to your card account. The refunds process is dependent on your billing cycle with the credit card company. Once the refund instructions leave our office it can take anywhere from 15-45 working days for the proceeds to arrive in your account.

Credit card payments

Credit card payments at The Studio99 office are subject to a 3% service charge. Credit card payments of the deposit on-line are not subject to a service charge.

Airport pick ups

Airport pick ups or drop off are charged at the following rates:
•    500 Baht per apartment for up to 3 people
•    1000 Baht per apartment for up to 8 people



Please note that there is an efficient taxi and limo service at the airport and the rate is under 150 baht per car. Available on arrival 24 hours per day

It is up to the customer to specify all flight arrival details accurately.
The first hour of waiting is free from the arrival time that is specified to us.
Additional waiting time will be charged at 500 baht per hour
We reserve the right to cancel the pick up service if the flight is delayed for 2 hours or more.

Failure to meet at the airport will be charged in full to your bill.

Damage & Loss of keys/key cards

Loss of key card or key will be charged at 800 baht
Damages will be paid for at the apartment manager’s discretion.

Extending of stay and early check out

Due to future bookings Studio99 can not guarantee extension of stay over and above the period of your booking however we will do our best to accommodate you if you wish to extend your stay.

Early check out before the end of your requested booking period will result in a forfeit of the full deposit amount and you will be respoible to pay for the remainder of your booking.

Utilities

Utilities will be provided at the following rates

Weekly and monthly rate
Electric: 9 baht/unit (weekly and monthly rate)
Water: free
Wifi Internet: free

Daily rate
Electric: Free
Water: Free
Wifi Internet: Free

Utilities are to be paid as follows:

weekly rate - to be paid on check out

Monthly rate - to be paid every month

Payment terms

To secure a booking at studio99 we require an advance deposit as indicated above. Bookings are only confirmed if the deposit is paid.

Daily rate - payment is required on check in for the whole duration of your stay at studio99. for extensions of stay payment will be required in advance at the time of your extension. A deposit equal to one nights stay is required to secure an advance booking

Weekly rate - payment is required on check in for the whole duration of your stay at studio99. for extensions of stay payment will be required in advance at the time of your extension. A deposit of 10,000 baht is required to secure an advance booking

Monthly rate - 1 months payment is required on check in and further monthly payments will be required every further month of your stay. A deposit of 20,000 baht is required to secure an advance booking

Credit card payments are subject to a 3% surcharge

Any deposit amounts we hold do not count towards payment of your daily,weekly of monthly apartment rate

Please note that credit card refunds will be made in the form of a credit to your card account. The refunds process is dependent on your billing cycle with the credit card company. Once the refund instructions leave our office it can take anywhere from 3-30 working days for the proceeds to arrive in your account.

Parking

Studio99 provides parking for motorbikes, Studio99 provides parking for cars, subject to availability

Pets

At Studio99 we have a pet friendly policy. Guests are welcome to bring their pets with them however guests must accept full responsibilty for their pets and for any damaged caused. Staff and management at Studio99 reserve the right to refuse pets entry to the hotel if it is deemed that the pet will damage the hotel, leave a strong odour or in any other way cause a nuisance to other guests at Studio99. Refusing entry to a pet is not grounds for a refund an no compensation will be paid. You will still be responsible for the cost of your booking in full. We suggest that guests contact us first before bringing a pet.

Monthly/weekly stays - duration of stay

The rate quoted for monthly stays will be for a period of 30 nights only and not measured by the number of days in the calendar month. Check in time is at 14:00 and check out time is at 12:00

The rate quoted for weekly stays will be for a period of 7 nights only. Check in time is at 14:00 and check out time is at 12:00

Further terms

The customer will agree to the following

Studio99 provides wifi Internet access as a free service. Although we will endeavor to provide a continuous uninterrupted service, no monetary compensation will be paid in any periods of downtime.